Privacy Policy

1. Overview

This Privacy Policy explains how Report Digi ("we", "us", or "our") collects, uses, and protects information when you use our website and document digitization services (the "Service"). We are committed to handling your data responsibly and transparently.

By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following categories of information:

• Account information you provide, such as your name, work email, phone number, and company name.
• Documents and content you upload for processing, including report templates and scanned forms.
• Usage data, such as how you interact with the Service, feature usage, and processing volumes.
• Technical data, such as IP address, browser type, and device information collected automatically.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service, including processing your documents.
• Improve, personalize, and expand our features and functionality.
• Communicate with you about your account, updates, and support requests.
• Monitor usage to prevent fraud, abuse, and security incidents.
• Comply with legal obligations and enforce our Terms of Service.

4. Your Documents

Documents you upload are processed solely to deliver the results you request. We do not use your uploaded documents to train shared or third-party AI models.

You retain all rights to the content you upload. You can delete your documents at any time, and we will remove them from active systems within a commercially reasonable period.

5. How We Share Information

We do not sell your personal information. We may share information with trusted service providers who process data on our behalf — such as cloud hosting and infrastructure providers (including Amazon Web Services) — under contractual confidentiality obligations.

We may also disclose information if required by law, to protect our rights, or in connection with a merger, acquisition, or sale of assets.

6. Data Security

We use industry-standard safeguards to protect your data, including encryption in transit and at rest, access controls, and secure cloud infrastructure. No method of transmission or storage is completely secure, but we work continuously to protect your information.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We will retain and use information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your location, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date above. Material changes may be communicated to you directly.